The Best Leaders

In my experience, the best leaders are open to possibility, have a desire to expand thought horizons for the greater good without any extrinsic incentive to do so.They have a keen eye for viable potential and encourage it. Their comfort zone is strong and wide, not because they control or manipulate, but because they inspire trust and enthusiasm. They have a collegial appreciation of talent, seeing their employees as people with expanding potentials, not as pre-defined competency sets or roles. 

(Excerpted from http://aparr62.blogspot.ca/2014/12/why-hierarchy-and-innovation-rarely-mix.html )

#BellCanada #Cost

I wrote to Bell this evening:

Dear initial reader of this email - this is a complaint that should be directed to Bell's senior administration since it is not a complaint about particulars but about the overall policies of Bell.

Dear Bell Executive;

Please explain to me why my bill keeps going up when you should by now have paid for a large percentage of your infrastructure costs, you have pretty well every other service provider cribbing off your system (and you're getting paid for that, I'm sure) and that it's a known fact that overhead costs in production level down and off. You must be making a near 100% profit in relation to costs! In any case, I would like an indication of your profit versus your expense since April 2016 if I am going to continue my "investment" as a subscriber. I would like a tabular breakdown.

PS I hope you are paying your call centre and customer service employees a fair wage.