Dear initial reader of this email - this is a complaint that should be directed to Bell's senior administration since it is not a complaint about particulars but about the overall policies of Bell.
Dear Bell Executive;
Please explain to me why my bill keeps going up when you should by now have paid for a large percentage of your infrastructure costs, you have pretty well every other service provider cribbing off your system (and you're getting paid for that, I'm sure) and that it's a known fact that overhead costs in production level down and off. You must be making a near 100% profit in relation to costs! In any case, I would like an indication of your profit versus your expense since April 2016 if I am going to continue my "investment" as a subscriber. I would like a tabular breakdown.
PS I hope you are paying your call centre and customer service employees a fair wage.
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